Policies

  • Deposit Policy & Cancellation Policy:

    A deposit equal to one (1) night's deposit is required at the time of booking per room reserved. When multiple room bookings are made, each room reserved needs its own valid credit card to hold that reservation. In this case each credit card for each room given will be charged a first night's deposit.

    All taxes (sales and county occupancy taxes) on the entire stay will be charged in advance. Taxes subject to change.

    We ask for 48 hours notice to cancel a reservation (ONLY BY EMAIL). There is a $25.00 processing fee for each cancellation. If you cancel less than 48 hours of arrival you forfeit your first day's deposit and the balance of the reservation. However, that $25.00 cancellation fee can be credited to any future reservation made within the same calendar year. Please inform us when making future reservations of your original reservation or cancellation number.

    Age Policy:

    Guests must be at least twenty-one (21) years of age to rent rooms, except for military members who may rent at the age of eighteen (18) with valid military identification.

    Check-in Requirements:

    Please bring the confirmation letter and proper identification at the time of check-in. The motel reserves the right to cancel the reservation if invalid identification or no identification is presented, or if false information is provided, without a refund.

    Occupancy Limits:

    Rooms with two (2) queen size beds have a maximum occupancy of four (4) persons, while rooms with one (1) king size bed have a maximum occupancy of two (2) persons. No cots nor cribs are provided. 

    Checkout Time and Belongings:

    Checkout time is at 11:00 a.m.. Guests must vacate the room by this time. If I am not in the room after this time, I give the motel staff full permission to remove any belongings left in the room, and I will not hold the motel will not be liable for any loss or damage. Additional charges may apply.

    Smoking, Vaping, and Pet Policy:

    No vaping nor smoking of any kind is allowed on the premises. No pets are allowed on the premises. A cleaning fee of $150 will be charged for violation and may result in immediate eviction without refund.

    Parking and Lost Keys:

    Only one (1) car is permitted per reserved room. A fee of $10.00 will be charged for lost keys.

    Missing Items and Damages:

    Any items missing from or damage to the room during my stay will be charged to my credit card.

  • Deposit & Cancellation Policy:

    When the initial reservation is made, the first night will be charged to your credit card. Your reservation will be charged for the remaining balance ten-twelve (10-12) days before the start of the reservation.

    All taxes (sales and county occupancy taxes) on the entire stay will be charged in advance. Taxes are subject to change.

    In the event that you need to change your credit card payment information for the remaining balance [at least fourteen (14) days prior to arrival], please contact us. Otherwise, the same credit card on file will be charged the remaining balance. An email receipt will be provided.

    If you cancel within seven (7) days prior to arrival, the customer is responsible for the entire stay. If you cancel (ONLY BY EMAIL) at least seven (7) days in advance of the arrival date, your credit card will be charged a $25.00 cancellation fee. However, if an additional reservation is made for staying within the same calendar year, that $25.00 fee can be credited towards your next reservation. When making your next reservation, please make the motel aware of your original reservation with either a confirmation number or cancellation number.

    Age Policy:

    Guests must be at least twenty-one (21) years of age to rent rooms, except for military members who may rent at the age of eighteen (18) with valid military identification.

    Check-in Requirements:

    Please bring the confirmation letter and proper identification at the time of check-in. The motel reserves the right to cancel the reservation if invalid identification or no identification is presented, or if false information is provided, without a refund.

    Occupancy Limits:

    Rooms with two (2) queen-size beds have a maximum occupancy of four (4) persons, while rooms with one (1) king-size bed have a maximum occupancy of two (2) persons. No cots nor cribs are provided. 

    Checkout Time and Belongings:

    Checkout time is at 11:00 a.m.. Guests must vacate the room by this time. If you are not in the room after this time, the motel staff has full permission to remove any belongings left in the room, and the motel will not be liable for any loss or damage. Additional charges may apply.

    Smoking, Vaping, and Pet Policy:

    No vaping nor smoking of any kind is allowed on the premises. No pets are allowed on the premises. A cleaning fee of $150 will be charged for violation and may result in immediate eviction without refund.

    Parking and Lost Keys:

    Only one (1) car is permitted per reserved room. A fee of $10.00 will be charged for lost keys.

    Missing Items and Damages:

    Any items missing from or damage to the room during your stay will be charged to your credit card.

  • Deposit & Cancellation Policy:

    Full payment of the entire stay is due at the time of booking. A two-night minimum stay is required for this event. All taxes (sales and county occupancy taxes) on the entire stay will be charged in advance. Taxes are subject to change.

    Any cancellations after booking (ONLY BY EMAIL) at least 30 days in advance of the event, incurs a one-night room fee deduction. After this date, refunds and credits will not be issued. Reservations made are the property of the West Point Motel, Inc., and are not transferable to other parties without the prior consent of the West Point Motel Management. Failure to adhere to this policy will result in the forfeiture of the reservation(s) and monies paid. Payment in full is due at the time of booking for this event. No exceptions to this policy will be made.

    Age Policy:

    Guests must be at least twenty-one (21) years of age to rent rooms, except for military members who may rent at the age of eighteen (18) with valid military identification.

    Check-in Requirements:

    Please bring the confirmation letter and proper identification at the time of check-in. The motel reserves the right to cancel the reservation if invalid identification or no identification is presented, or if false information is provided, without a refund.

    Occupancy Limits:

    Rooms with two (2) queen-size beds have a maximum occupancy of four (4) persons, while rooms with one (1) king-size bed have a maximum occupancy of two (2) persons. No cots nor cribs are provided. 

    Checkout Time and Belongings:

    Checkout time is at 11:00 a.m.. Guests must vacate the room by this time. If you are not in the room after this time, the motel staff has full permission to remove any belongings left in the room, and the motel will not be liable for any loss or damage. Additional charges may apply.

    Smoking, Vaping, and Pet Policy:

    No vaping nor smoking of any kind is allowed on the premises. No pets are allowed on the premises. A cleaning fee of $150 will be charged for violation and may result in immediate eviction without refund.

    Parking and Lost Keys:

    Only one (1) car is permitted per reserved room. A fee of $10.00 will be charged for lost keys.

    Missing Items and Damages:

    Any items missing from or damage to the room during your stay will be charged to your credit card.

  • Deposit & Cancellation Policy:

    For Graduation Week, a four (4) nights minimum stay is required. A 50% deposit is due at the time of booking, and the balance of payment is due one year before the event using the credit card on file. Payments not received by the "due date" set by the West Point Motel at the time of booking will result in the cancellation of your reservation(s). Your confirmation letter will indicate the type of room selected.

    All taxes (sales and county occupancy taxes) on the entire stay will be charged in advance. Taxes subject to change.

    To obtain a refund (less than one night's room charge), you must cancel not later than two months before the event (ONLY BY EMAIL). If you want to transfer your reservation to another party, you must first obtain approval from the West Point Motel Management and provide the person(s) to whom are selling the accommodations all confirmation papers originally sent to you. The West Point Motel will not participate in the exchange of funds for transferred rooms in this matter. No exceptions to this policy will be made.

    Age Policy:

    Guests must be at least twenty-one (21) years of age to rent rooms, except for military members who may rent at the age of eighteen (18) with valid military identification.

    Check-in Requirements:

    Please bring the confirmation letter and proper identification at the time of check-in. The motel reserves the right to cancel the reservation if invalid identification or no identification is presented, or if false information is provided, without a refund.

    Occupancy Limits:

    Rooms with two (2) queen-size beds have a maximum occupancy of four (4) persons, while rooms with one (1) king-size bed have a maximum occupancy of two (2) persons. No cots nor cribs provided.

    Checkout Time and Belongings:

    Checkout time is at 11:00 a.m.. Guests must vacate the room by this time. If you are not in the room after this time, the motel staff has full permission to remove any belongings left in the room, and the motel will not be liable for any loss or damage. Additional charges may apply.

    Smoking, Vaping, and Pet Policy:

    No vaping nor smoking of any kind is allowed on the premises. No pets are allowed on the premises. A cleaning fee of $150 will be charged for violation and may result in immediate eviction without refund.

    Parking and Lost Keys:

    Only one (1) car is permitted per reserved room. A fee of $10.00 will be charged for lost keys.

    Missing Items and Damages:

    Any items missing from or damage to the room during your stay will be charged to your credit card.

  • All reservations made through a third-party booking website or agent must be cancelled via the respective third-party platform or agent. Cancellation policies for reservations made directly through our website may differ from those of third-party booking websites or agents. We encourage guests to review and adhere to the cancellation procedures outlined by their chosen booking platform.